Privacy Policy
iLIVING USA Privacy Policy
I. iLIVING USA Privacy Statement
iLIVING USA and its parent company, TLM International, Inc. (collectively “The Company”), is committed to earning and keeping your confidence and trust. This commitment exists not only for our website, but extends to any interaction you may have with iLIVING USA. Accordingly, we strictly adhere to our corporate privacy policy to ensure that the personal information you provide is not misused in any way.
II. A Note to Non-US Users
If you are located outside of the United States, please note that the information you provide to us will be transferred to the United States. By using this website, you consent to this transfer and the processing of your data (personal or otherwise) in accordance with this Privacy Policy. You also consent to the adjudication of any disputes arising in connection with this website in the federal and state courts of, and in accordance with the laws of, the state of California. The applicable laws in the United States regarding the processing of data (personal or otherwise) may be less stringent than the laws in your country.
III. A Note to California & Canadian Users
California and Canadian users may have certain rights to know how their personal information may be shared with third parties who engage in direct marketing activities. This Privacy Policy explains our practices.
IV. A Note to All Users
By using this website, you consent to this transfer and the processing of your data (personal or otherwise) in accordance with this Privacy Policy. You also consent to the adjudication of any disputes arising in connection with The Site in the federal and state courts of, and in accordance with the laws of, the state of California.
V. Confidentiality
You do not need to provide us any information to use this website. However, you may need to provide personal information to obtain support, to purchase products through this website, or to submit comments, and participate in discussion forums through Third-party social media sites. It will always be your choice whether to provide iLIVING USA with your personal information, and when you do so, you are giving us permission to use the information to provide you with the requested services.
iLIVING USA will not sell, transfer, rent or loan your personally identifiable information to others for advertising or similar purposes. iLIVING USA will use the information you provide to fulfill your request, as well as enhance your relationship with iLIVING USA and its strategic partners. For example, if you purchase goods through this website, iLIVING USA will have to provide your credit card information to our credit card processor and authenticator for payment purposes. If you sign up for our newsletter or emails, iLIVING USA and its partners may occasionally distribute information and offers that may be of interest to you. If you would like to add your name, change your personal information, or be removed from our mailing list, please contact us at: iLIVING USA, Attn: Customer Service, 239 Harbor Way, South San Francisco, CA 94080. You may also edit your contact information on this website if you have created a profile or an account.
iLIVING USA may disclose personal information in response to law enforcement activity, to enforce its contracts or property rights, or when required by law. Information we collect may also be transferred in connection with the sale or merger of the company or any division or business line of the company to which the information relates. If we hire any third-parties to perform services relating to the way the Site functions, we will require them to protect your personal information in the same way that we do.
VI. Computer Tracking and Identifiable Information
The iLIVING USA website uses cookies, small text files, clear GIFS, and similar technologies to track user behavior within our website. This tracking data helps us determine how to upgrade and enhance our website and make it more enjoyable for our users. iLIVING USA does not trace or extract personal user information; the data that is collected is and can only be used for statistical purposes. These statistics are considered confidential and are held to the same privacy standards as personal information. The information that is collected is anonymous and not personally identifiable. It does not contain your address, telephone number or email address. If you do not wish to accept cookies, the “help” section of your browser’s toolbar will likely tell you how to prevent your browser from accepting cookies, how to have the browser alert you when you receive a new cookie, or how to disable cookies altogether. If you disable cookies, however, you may not be able to take advantage of all of this website’s features.
VII. Security
iLIVING USA uses commercially reasonable means to protect the integrity of its website and the confidentiality of the personal information that you provide. While we consider online security a priority, we cannot provide absolute assurances against, and will not be liable for, any breaches of confidentiality due to system failures or unauthorized access by third parties.
We are not responsible for any breach of security caused by third parties or for any actions of any third parties that receive the information. We also may link to other websites or we may allow to be displayed on The Site advertisements of third parties. We are not responsible for such third party’s privacy policies or how they treat information about their users.
VIII. Who Should Use this Site
iLIVING USA intends its website for use only by individuals who are 18 years of age or older and will not knowingly collect personally identifiable information from anyone under the age of 18. If you are not at least 18 years old, please do not submit any information to the iLIVING USA website.
IX. Terms of Use
iLIVING USA may participate in or maintain third-party social media web sites that may allow you to offer or provide content (e.g. product testimonials, comments, etc.) or create a user account. If you choose to use these services, these Terms of Use will apply. If you do not agree to the following Terms of Use, please do not make use of these services. You may also be subject to the terms of use and privacy policy of the third-party social media sites, which we do not control. Any changes to the Terms of Use will be posted and you are invited to periodically review them. iLIVING USA is under no obligation to notify members of changes to the Terms of Use. Your continued use of the iLIVING USA website will signify your acceptance of any change in the terms and conditions set forth herein.
Login and Password
For sites that require a user login and/or password, you are responsible for maintaining the confidentiality of your information and password. You shall be responsible for all uses of your online account, whether or not authorized by you. You agree to immediately notify iLIVING USA of any unauthorized use of your login or password.
Content of Submissions to iLIVING USA Website
You alone are responsible for the content of your submissions to the iLIVING USA website, any third-party web site, and the consequences of any such messages. iLIVING USA reserves the right not to post your submissions, and/or terminate your user account should iLIVING USA become aware and determine, in its sole discretion, that you are violating any of the following guidelines.
Only personal messages relevant to the purpose of the website are allowed, Commercial use of iLIVING USA website is strictly prohibited.
No posting or comment may be made if it is copied from another work, or is in any way unlawful or improper to the purpose of the websites. It is at the discretion of iLIVING USA to determine if sent or posted material violates these Terms of Use and iLIVING USA reserves the right to delete any material it deems, in its sole discretion, to be irrelevant or improper under these Terms of Use
The iLIVING USA website contains the intellectual property of iLIVING USA, including content that is protected by copyrights, trademarks and other intellectual and property rights. You are allowed only to make a single personal copy of iLIVING USA content, for your personal use, but may not otherwise copy, reproduce, or otherwise commercially exploit iLIVING USA’s website content.
By submitting content, which shall include your member name, to any “public area” of iLIVING USA’s website or social media sites, you agree and acknowledge that it will be published to all and is NOT confidential and agree and acknowledge that iLIVING USA and all other members shall have the right to access, display, view, store and reproduce such content without further permission.
ANYTHING CONTAINED HEREIN TO THE CONTRARY NOTWITHSTANDING, BY SUBMITTING CONTENT TO ANY COMMENT AREAS, EXPERT AREAS, QUESTION AND ANSWER OR DISCUSSION FORUMS, SWEEPSTAKES, CONTESTS OR ANY OTHER AREA ON THE iLIVING USA WEBSITE, YOU HEREBY EXPRESSLY PERMIT iLIVING USA TO IDENTIFY YOU AS THE CONTRIBUTOR OF SUCH CONTENT IN ANY PUBLICATION IN ANY FORM, MEDIA OR TECHNOLOGY NOW KNOWN OR LATER DEVELOPED IN CONNECTION WITH THE CONTENT, UNLESS YOU OTHERWISE NOTIFY THE iLIVING USA LEGAL DEPARTMENT IN WRITING AT THE TIME YOU SUBMIT THE CONTENT THAT YOU DO NOT WISH TO BE IDENTIFIED.
Disclaimer of Warranties:
YOU EXPRESSLY AGREE THAT USE OF THE iLIVING USA WEBSITE IS AT YOUR SOLE RISK. THE iLIVING USA WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. iLIVING USA EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.
iLIVING USA MAKES NO WARRANTY THAT THE iLIVING USA WEBSITE WILL MEET YOUR REQUIREMENTS, OR THAT THE iLIVING USA WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE; NOR DOES iLIVING USA MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE iLIVING USA WEBSITE. iLIVING USA WILL NOT BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES, WHETHER FORESEEABLE OR NOT, WHICH MAY RESULT FROM THE UNAVAILABILITY OR MALFUNCTION OF THE iLIVING USA WEBSITE.
YOU UNDERSTAND AND AGREE THAT ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE iLIVING USA WEBSITE IS AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA.
YOU UNDERSTAND AND AGREE THAT iLIVING USA DOES NOT GUARANTEE THE ACCURACY OR COMPLETENESS OF ANY INFORMATION IN OR PROVIDED IN CONNECTION WITH THE iLIVING USA WEBSITE. iLIVING USA IS NOT RESPONSIBLE FOR ANY ERRORS OR OMISSIONS OR FOR THE RESULTS OBTAINED FROM THE USE OF SUCH INFORMATION. THE INFORMATION IS PROVIDED WITH THE UNDERSTANDING THAT NEITHER THE iLIVING USA WEBSITE NOR ITS MEMBERS, WHILE SUCH MEMBERS ARE PARTICIPATING IN THE iLIVING USA WEBSITE, ARE ENGAGED IN RENDERING LEGAL, MEDICAL, COUNSELING OR OTHER PROFESSIONAL SERVICES OR ADVICE. iLIVING USA ENCOURAGES YOU TO SEEK APPROPRIATE PROFESSIONAL ADVICE OR CARE FOR ANY SITUATION OR PROBLEM WHICH YOU MAY HAVE.
iLIVING USA SHALL NOT BE RESPONSIBLE FOR ANY LOSS OR DAMAGE CAUSED, OR ALLEGED TO HAVE BEEN CAUSED, DIRECTLY OR INDIRECTLY, BY THE INFORMATION OR IDEAS CONTAINED, SUGGESTED OR REFERENCED IN THE iLIVING USA WEBSITE. YOUR PARTICIPATION IN THE iLIVING USA WEBSITE IS SOLELY AT YOUR OWN RISK. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE iLIVING USA WEBSITE OR THROUGH iLIVING USA, ITS EMPLOYEES, CONSULTANTS AND/OR EXPERTS SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.
iLIVING USA IS NOT RESPONSIBLE FOR THE CONTENT ON THE INTERNET OR WORLD WIDE WEB PAGES THAT IS CONTAINED OUTSIDE THE iLIVING USA WEBSITE.
As a convenience to our members, we may provide links to resources that are beyond our control. We make no representations as to the quality, suitability, functionality or legality of any sites to which we may provide links, and you hereby waive any claim you might have against iLIVING USA with respect to such sites
Notification of Any Possible Copyright Infringement
In the event you believe that material or content published on the iLIVING USA website may infringe on another’s or your copyright, please provide detailed written notice of such possible infringement to General Counsel, iLIVING USA, 239 Harbor Way, South San Francisco, CA 94080 or send a detailed e-mail message through our contact page.
Limitation of Liability
iLIVING USA SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE OR THE INABILITY TO USE THE iLIVING USA WEBSITE OR FOR THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES OR RESULTING FROM ANY GOODS OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH THE iLIVING USA WEBSITE OR RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, USE, DATA OR OTHER INTANGIBLES EVEN IF iLIVING USA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
X. Scope of Policy/Links to Other Websites
This policy applies to all TLM International, Inc.-affiliated websites, including but not limited to, iLIVING USA, Dr. Heater USA, Maztang USA, Massage King, LLC, et alia. From time to time, we may include on our website links to other websites. iLIVING USA is not responsible for the operation or collection of any information from any website operated by third parties, or the privacy practices of participants in iLIVING USA’s various programs.
XI. Updating this Policy
We reserve the right to modify the Terms of Use, Privacy Policy or other disclaimers or legal terms at any time without giving you prior notice. Your use of The Site following any such modification constitutes your agreement to follow and be bound by such things as modified. For this reason, we encourage you to review the Privacy Policy and other terms whenever you use The Site.
Questions or Comments
TLM International, Inc. and its divisions, including but not limited to, iLIVING USA, Dr. Heater USA, Maztang USA, Massage King, LLC, et alia, welcome your questions, comments, and concerns related to our privacy policy or any other aspect of our business. We encourage you to contact us to address any issues. Thank you for using the iLIVING USA website.
iLIVING USA
860 Mahler Road
Burlingame, CA 94010
(650) 952-2257 or (800) 317-1688
service@ilivingusa.com
Facebook: Facebook.com/ilivingusa
Twitter: @iLIVINGUSA
We appreciate your business and respect your personal privacy.